FREE SHIPPING within Continental US on select bat houses • Bat approved by Merlin Tuttle's Bat Conservation and Bat Conservation International • Spring Sale on DayLodge bat houses: use code DAYLODGE15

{"id":6913906212967,"title":"Bat Acoustic Workflow and Eastern Call ID Workshop - Carlisle, PA \u0026 Online October 8-10, 2024","handle":"bat-acoustic-workshop","description":"\u003cp\u003e\u003cem\u003e\u003cstrong\u003eEarly bird pricing is in effect; register now to hold your seat.\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"PageContent\"\u003eThis class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a \u003cspan style=\"text-decoration: underline;\"\u003ebrief\u003c\/span\u003e introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret \"auto-classification\" decisions from two software programs and how to manually confirm or reject the computer-estimated \"probable species presence\" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. \u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003eThis hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal \"geek sessions\" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. \u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cspan class=\"style15\"\u003e\u003cstrong\u003eBat Call ID Workshop Curriculum Highlights\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• 3 days\/31 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• File Organization \u0026amp; Post-processing Acoustic Files for Analysis\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Generating AutoID Outputs from \u003cmeta charset=\"UTF-8\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e SonoBat and KaleidoscopePro,\u003c\/span\u003e Analyzing Results, Interpreting MLE Values \u0026amp; Determining Occupancy\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Echolocation Call Characteristics of Eastern Bat Species\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Tips for Success \u0026amp; Improving Recording Quality\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003e• Appalachian Trail bat walk \u0026amp; Visualizing Mobile Transects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003ePre-course Preparation:\u003c\/em\u003e \u003c\/strong\u003eThere is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eBat Acoustic Hardware and Software:\u003c\/strong\u003e In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003ePhysical location:\u003c\/strong\u003e\u003cspan\u003e In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81\/US Route 15\/I76 (the PA Turnpike). Numerous restaurants are nearby. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eTime and Dates:\u003c\/strong\u003e Tuesday evening October 8: 1PM-10PM. Wednesday October 9: 10AM-6:30PM, optional field trip\/geek session until 11PM. Thursday October 10: 10 AM-7:00PM EST\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003eMeals:\u003c\/strong\u003e\u003cspan\u003e In-person meals include Tuesday night campfire snacks, salad \u0026amp; pizza; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ smoked wings, portabella mushrooms, salad, cornbread, mac\u0026amp;cheese dinner. All meals subject to change, gluten free\/vegetarian options upon request.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003eScheduled in-person Instructors:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003e\u003cstrong\u003eJoe Szewczak\u003c\/strong\u003e\u003c\/a\u003e is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003e\u003cstrong\u003eJohn Chenger\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eTodd Sinander\u003c\/a\u003e \u003c\/strong\u003eis a Wildlife Biologist and Project Manager with BCM since 2010.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eDavid Riggs\u003c\/a\u003e \u003c\/strong\u003eis a Cave Resource Specialist and bat acoustic expert who has assisted with BCM special projects for a decade. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eLori Chenger\u003c\/a\u003e \u003c\/strong\u003eis our \"Girl Friday\" who attempts to keep everyone above on some kind of schedule, and who has real-world acoustic survey experience in at least 6 states.\u003c\/p\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"PageContent\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"PageContent\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e","published_at":"2024-03-18T21:32:36-04:00","created_at":"2024-03-18T21:32:36-04:00","vendor":"Bat Conservation and Management, Inc.","type":"Event","tags":["Event"],"price":75000,"price_min":75000,"price_max":145000,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":40488636743783,"title":"IN PERSON: Standard Professional","option1":"IN PERSON: Standard 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bird pricing is in effect; register now to hold your seat.\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\" class=\"PageContent\"\u003eThis class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a \u003cspan style=\"text-decoration: underline;\"\u003ebrief\u003c\/span\u003e introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret \"auto-classification\" decisions from two software programs and how to manually confirm or reject the computer-estimated \"probable species presence\" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. \u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003eThis hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal \"geek sessions\" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. \u003c\/p\u003e\n\u003cp class=\"PageContent\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cspan class=\"style15\"\u003e\u003cstrong\u003eBat Call ID Workshop Curriculum Highlights\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• 3 days\/31 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• File Organization \u0026amp; Post-processing Acoustic Files for Analysis\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Generating AutoID Outputs from \u003cmeta charset=\"UTF-8\"\u003e\u003cspan data-mce-fragment=\"1\"\u003e SonoBat and KaleidoscopePro,\u003c\/span\u003e Analyzing Results, Interpreting MLE Values \u0026amp; Determining Occupancy\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Echolocation Call Characteristics of Eastern Bat Species\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e• Tips for Success \u0026amp; Improving Recording Quality\u003c\/p\u003e\n\u003cp class=\"style21\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cspan\u003e• Appalachian Trail bat walk \u0026amp; Visualizing Mobile Transects\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003ePre-course Preparation:\u003c\/em\u003e \u003c\/strong\u003eThere is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003eBat Acoustic Hardware and Software:\u003c\/strong\u003e In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003ePhysical location:\u003c\/strong\u003e\u003cspan\u003e In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81\/US Route 15\/I76 (the PA Turnpike). Numerous restaurants are nearby. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003cstrong\u003eTime and Dates:\u003c\/strong\u003e Tuesday evening October 8: 1PM-10PM. Wednesday October 9: 10AM-6:30PM, optional field trip\/geek session until 11PM. Thursday October 10: 10 AM-7:00PM EST\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cmeta charset=\"UTF-8\"\u003e\u003cstrong\u003eMeals:\u003c\/strong\u003e\u003cspan\u003e In-person meals include Tuesday night campfire snacks, salad \u0026amp; pizza; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ smoked wings, portabella mushrooms, salad, cornbread, mac\u0026amp;cheese dinner. All meals subject to change, gluten free\/vegetarian options upon request.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong\u003e\u003cem\u003eScheduled in-person Instructors:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cspan\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003e\u003cstrong\u003eJoe Szewczak\u003c\/strong\u003e\u003c\/a\u003e is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003e\u003cstrong\u003eJohn Chenger\u003c\/strong\u003e\u003c\/a\u003e\u003cspan\u003e formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eTodd Sinander\u003c\/a\u003e \u003c\/strong\u003eis a Wildlife Biologist and Project Manager with BCM since 2010.\u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eDavid Riggs\u003c\/a\u003e \u003c\/strong\u003eis a Cave Resource Specialist and bat acoustic expert who has assisted with BCM special projects for a decade. \u003c\/p\u003e\n\u003cp class=\"layoutArea\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003e\u003ca href=\"https:\/\/batmanagement.com\/pages\/team-and-project-experiance\"\u003eLori Chenger\u003c\/a\u003e \u003c\/strong\u003eis our \"Girl Friday\" who attempts to keep everyone above on some kind of schedule, and who has real-world acoustic survey experience in at least 6 states.\u003c\/p\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"PageContent\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv data-mce-fragment=\"1\" class=\"PageContent\"\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\u003c\/ul\u003e\n\u003cbr\u003e\n\u003c\/div\u003e"}

Bat Acoustic Workflow and Eastern Call ID Workshop - Carlisle, PA & Online October 8-10, 2024

Product Description
$1,450.00
Maximum quantity available reached.

Early bird pricing is in effect; register now to hold your seat.

This class is designed to jumpstart users towards responsibly interpreting acoustic bat detector studies required by agencies, clients, and professional researchers. The focus is on post processing bat acoustic data and Eastern US species ID, featuring the SonoBat software program with a brief introduction to Kaleidoscope Pro. Students receive guided practice on how to interpret "auto-classification" decisions from two software programs and how to manually confirm or reject the computer-estimated "probable species presence" results using SonoBat30. Two evening activities will demonstrate passive and active recording hardware and mobile transect techniques. 

This hybrid class provides intensive, in-person, classroom-based training, as well as an option to follow most activities remotely. Informal "geek sessions" are planned during evenings for even more contact 1-on-1 time with instructors. A real dataset allows everyone to appreciate the types of issues that may arise during typical acoustic survey efforts in the region, avoiding common pitfalls others have suffered, and maximizing survey efficiency for the upcoming season. Participants will keep 80+ archetypal recordings discussed in depth for use as references. Class size, including remote participants, is limited for best experience. 

Bat Call ID Workshop Curriculum Highlights

• 3 days/31 hours of contact time with 4 instructors of combined 80+ years experience, 2 evening field recording events, 2 informal geek sessions, 2 lunches and dinners.

• Passive Bat Detector Deployment Tips; active monitoring demo around a campfire

• File Organization & Post-processing Acoustic Files for Analysis

• Generating AutoID Outputs from SonoBat and KaleidoscopePro, Analyzing Results, Interpreting MLE Values & Determining Occupancy

• Echolocation Call Characteristics of Eastern Bat Species

• Viewing Full-spectrum Files in SonoBat; Using Qualitative Analysis during Manual Vetting Efforts

• Tips for Success & Improving Recording Quality

• Appalachian Trail bat walk & Visualizing Mobile Transects

Pre-course Preparation: There is no pre-requisite for this training. Participants will receive a trial copy of SonoBat30 to use throughout the course. Significant sized downloads are necessary to obtain an example project to post process, ID exercise files, and resources. Remote learners are strongly suggested to use dual monitors. 

Bat Acoustic Hardware and Software: In-person participants are welcome to bring their own bat detectors if desired, to set overnight in a secure location or use during the transect event. Instructors will help refine settings, and troubleshoot for successful field use.

Physical location: In-person participants should plan to overnight at any of a number of hotels in Carlisle, PA. The meeting location is ~2 miles from the junction of I81/US Route 15/I76 (the PA Turnpike). Numerous restaurants are nearby. 

Time and Dates: Tuesday evening October 8: 1PM-10PM. Wednesday October 9: 10AM-6:30PM, optional field trip/geek session until 11PM. Thursday October 10: 10 AM-7:00PM EST

Meals: In-person meals include Tuesday night campfire snacks, salad & pizza; Wednesday breakfast snacks, full lunch and dinner at a local pub;  Thursday breakfast snacks, full lunch, and BBQ smoked wings, portabella mushrooms, salad, cornbread, mac&cheese dinner. All meals subject to change, gluten free/vegetarian options upon request.


Scheduled in-person Instructors:

Joe Szewczak is a Professor of Biological Sciences at Cal Poly Humboldt in Arcata, CA, and the developer of SonoBat software to analyze and interpret bat echolocation calls. 

John Chenger formed BCM in 1998 to provide bat-specific surveys nationwide, successful artificial bat roosts, and field gear. 

Todd Sinander is a Wildlife Biologist and Project Manager with BCM since 2010.

David Riggs is a Cave Resource Specialist and bat acoustic expert who has assisted with BCM special projects for a decade. 

Lori Chenger is our "Girl Friday" who attempts to keep everyone above on some kind of schedule, and who has real-world acoustic survey experience in at least 6 states.




      "In Stock" items may ship same day to up to 3 business days after placing your order.

      "Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.

      All international orders must be paid in full via credit card or international money order before shipping.  We currently accept American Express, Visa, MasterCard and bank/wire transfers.

      For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer. 

      Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.

      In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard.  No somos capaces de aceptar banco.

      Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.        

      Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.

      What states does sales tax apply?
      If products are shipped to PA, you will be charged sales tax. When you enter your shipping address to any other state, the PA sales tax is removed. 

      I am tax exempt, federal/state/tribal buyer located in PA, how do I purchase?
      Tax Exempt Businesses/Organizations in PA only: create an account here: https://batmanagement.com/account/register  and then email us with your account name, order items quantities, shipping and billing address, and include your tax exempt number. You will then be sent a link to your order which you can pay online normally. We will also set your account to be tax-exempt so that future orders from that account can be made without extra steps. 

      I am tax exempt, federal/state/tribal buyer located outside of PA, how do I purchase?
      Simply add items to your cart and checkout. When you enter your shipping address outside of PA, the PA sales tax will be removed. BCM does not collect tax for any other states. It is not necessary to contact us with tax-exempt paperwork, etc. if you are outside of PA.

      Do you accept Purchase Orders (PO)?
      We accept POs from recognized US based organizations for items shipped domestically. We reserve the right to refuse any PO. There may be a 10% service fee applied to all POs. 

      Can I cancel attending a workshop/event?
      Full refunds are given if cancelled 28 days prior to the start of an event. Event registrations are transferable. For more details please see the Workshop Training General Info & Cancellation Policy 

      What can I return?
      You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.

      When will I get my refund?
      Most refunds are fully refunded in 3-5 business days after we receive and process your return.

      Does BCM do replacements?
      We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

      Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
      All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

      BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.

      Pettersson factory warranty is one year.

      D500x External Microphone Return Policy
      All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

      DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.

      Electronics
      Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.

      Software
      Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

      General items

      Other items purchased from BCM can only be returned if:

      • The return is packaged and shipped in the original packaging.
      • The items are still in new condition.
      • You ship your return within 30 days of receipt of the original shipment.

      Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page.  All returns will be less original shipping costs.

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