{"id":771222175847,"title":"Bat Acoustic Data Post Processing and Manual Vetting","handle":"bat-acoustic-data-post-processing-and-manual-vetting","description":"\u003cp class=\"style1106\"\u003e\u003cspan class=\"style946\"\u003eSeveral automated software programs have been developed to handle large acoustic data sets. And, the software developers \u003c\/span\u003e\u003cem\u003e\u003cspan class=\"style946\"\u003ewould lead us to believe\u003c\/span\u003e\u003c\/em\u003e\u003cspan class=\"style946\"\u003e that their products will make echolocation call analysis fast while providing highly confident results for species occupancy and bat activity levels. Unfortunately, the reality is that \u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style946\"\u003enone of the current automated classifier tools associated with these programs are as accurate or precise as they need to be, especially when their outputs have the potential to impact major land management or development decisions.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style1106\"\u003e\u003cspan class=\"style946\"\u003eThe problem lies with the plasticity inherent in bat echolocation calls and how bats actually use echolocation. A bat’s need for information, and therefore the type of echolocation call it will produce, can change with prey-type, habitat complexity, and behavior. For many bat species, confident classification can only be achieved on a subset of call types within a bat’s repertoire. Currently, the only way to obtain high levels of confidence on species level identification is to \u003c\/span\u003e\u003cstrong\u003e\u003cem\u003e\u003cspan class=\"style946\"\u003ehave expert, human review of the recordings in question.\u003c\/span\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style1115\"\u003eBecause of the lackluster results from testing the accuracy of the four main analysis software programs being used in North America, land managers have been increasingly concerned over the validity of acoustic survey results and equipment. There is quite a bit of experience that goes into interpreting results from acoustic surveys. Projects attempting to place or dismiss T\u0026amp;E species solely on the basis of echolocation recordings can be challenging at best, it is important to be realistic about acoustic results, especially if that was the only survey method used on a project.\u003c\/p\u003e\n\u003cp class=\"style1115 f-lp\"\u003eNot sure if you need a second opinion? We will be happy to provide new clients with our analysis of their selection of ~12 files. We will provide you with a full file-by-file description of the consensus between the classifier's output and our manual vetting for each recording you provide. Bat acoustic analysis is a very specialized field. \u003cspan class=\"style1201\"\u003eRelying wholesale upon one reporting source for T\u0026amp;E species may leave consultants or managing agencies at great risk of legal liability.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1115 f-lp\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1115 f-lp\"\u003e\u003cstrong\u003e\u003cspan class=\"style1139\"\u003e\u003cspan class=\"style570\"\u003eWhat Services We Provide\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1047 f-fp\"\u003e\u003cspan class=\"style1141\"\u003e\u003cstrong\u003e\u003cspan class=\"style55\"\u003e1. A \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003e\u003cspan class=\"style55\"\u003e2nd Opinion\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e on already classified full-spectrum files. If your land management decisions costing up to millions of dollars hinges on relatively few au\u003c\/span\u003e\u003cspan class=\"style1142\"\u003edio recordings of bats, it makes sense to obtain additional expert opinions. Confidential and secure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1164\"\u003e2. Auto-analysis with Manual Vetting\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e on raw and\/or attributed files for species of interest and\/or the entire collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1164\"\u003e3. Complete Acoustic Survey Reports,\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e summarizing data submitted, results of two (2) auto-classification outputs, MLE results and manual-vetting of species of interest.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eWhat Is the Cost\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1051\"\u003e$80 per unit\/hour, minimum 1 unit for all projects. This can be thought of as an hourly rate, but each project is different; please contact \u003ca href=\"mailto:jchenger@batmanagement.com?subject=Acoustic%20Data%20Service%20Quote\u0026amp;body=Hello%20John\"\u003eJohn Chenger\u003c\/a\u003e for a quote first. Some well organized data sets with tens of thousands of files where only a species of interest presence is the goal may be quoted the same as a very detailed report on a completely disorganized but small dataset. After receiving your quote, return to this page to complete payment by entering the number of unit\/hours into the quantity field at checkout.\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eWhat We Accept\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003eFull-spectrum (FS) *.WAV Recordings \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e (*.ZC and *.WAC format will be accepted, at an additional charge).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e\u003cspan class=\"style225\"\u003eData can be submitted on an \u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eexternal storage device \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003eor use a\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003e file transfer service\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e such as \u003ca href=\"https:\/\/wetransfer.com\" target=\"_blank\" title=\"we transfer file transfer service\" rel=\"noopener noreferrer\"\u003ewetransfer.com\u003c\/a\u003e\u003c\/span\u003e\u003cspan class=\"style225\"\u003e to send up to 1 GB at a time at no charge. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eLarge Batches of Data\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e should be organized in separate folders by site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1047\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eAdditional Information Required for Each Data Batch Submitted\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1047\"\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003eState and County\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e where recordings were made. Additional location information is helpful, but not required (e.g., nearest town, landownership, Lat\/Long, elevation).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eDate of deployment. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003eAdditional site information is helpful (e.g., weather conditions; temperature, dew point, cloud cover, humidity, wind, precipitation, etc.).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eMake and Model of Detector used\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e (include installed firmware version and all recording settings; inquire for a list of essential settings for your detector if you are unsure of what to include).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028 f-lp\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eMicrophone Type and Deployment description\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e at a minimum the make and model of microphone. Addition information is often quite helpful (e.g., external cabled microphone, any directional attachments, height above-ground-level (agl), and orientation\/azimuth, position in habitat; over water, in clearing, along forest edge, etc.) \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028 f-lp\"\u003e\u003cspan class=\"style225\"\u003e\u003cstrong\u003eA Site Photograph\u003c\/strong\u003e is still worth a thousand words and helps us determine if call quality is suffering from microphone placement or hardware issues. \u003c\/span\u003e\u003c\/p\u003e","published_at":"2018-06-05T14:52:40-04:00","created_at":"2018-06-05T15:40:22-04:00","vendor":"Bat Conservation and Management","type":"Bat Detector","tags":[],"price":8000,"price_min":8000,"price_max":8000,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":8270679507047,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"Bat-DataPP","requires_shipping":false,"taxable":false,"featured_image":null,"available":true,"name":"Bat Acoustic Data Post Processing and Manual Vetting","public_title":null,"options":["Default Title"],"price":8000,"weight":0,"compare_at_price":null,"inventory_quantity":-1,"inventory_management":null,"inventory_policy":"deny","barcode":""}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/image.png?v=1528227633"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/image.png?v=1528227633","options":["Title"],"content":"\u003cp class=\"style1106\"\u003e\u003cspan class=\"style946\"\u003eSeveral automated software programs have been developed to handle large acoustic data sets. And, the software developers \u003c\/span\u003e\u003cem\u003e\u003cspan class=\"style946\"\u003ewould lead us to believe\u003c\/span\u003e\u003c\/em\u003e\u003cspan class=\"style946\"\u003e that their products will make echolocation call analysis fast while providing highly confident results for species occupancy and bat activity levels. Unfortunately, the reality is that \u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style946\"\u003enone of the current automated classifier tools associated with these programs are as accurate or precise as they need to be, especially when their outputs have the potential to impact major land management or development decisions.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style1106\"\u003e\u003cspan class=\"style946\"\u003eThe problem lies with the plasticity inherent in bat echolocation calls and how bats actually use echolocation. A bat’s need for information, and therefore the type of echolocation call it will produce, can change with prey-type, habitat complexity, and behavior. For many bat species, confident classification can only be achieved on a subset of call types within a bat’s repertoire. Currently, the only way to obtain high levels of confidence on species level identification is to \u003c\/span\u003e\u003cstrong\u003e\u003cem\u003e\u003cspan class=\"style946\"\u003ehave expert, human review of the recordings in question.\u003c\/span\u003e\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style1115\"\u003eBecause of the lackluster results from testing the accuracy of the four main analysis software programs being used in North America, land managers have been increasingly concerned over the validity of acoustic survey results and equipment. There is quite a bit of experience that goes into interpreting results from acoustic surveys. Projects attempting to place or dismiss T\u0026amp;E species solely on the basis of echolocation recordings can be challenging at best, it is important to be realistic about acoustic results, especially if that was the only survey method used on a project.\u003c\/p\u003e\n\u003cp class=\"style1115 f-lp\"\u003eNot sure if you need a second opinion? We will be happy to provide new clients with our analysis of their selection of ~12 files. We will provide you with a full file-by-file description of the consensus between the classifier's output and our manual vetting for each recording you provide. Bat acoustic analysis is a very specialized field. \u003cspan class=\"style1201\"\u003eRelying wholesale upon one reporting source for T\u0026amp;E species may leave consultants or managing agencies at great risk of legal liability.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1115 f-lp\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1115 f-lp\"\u003e\u003cstrong\u003e\u003cspan class=\"style1139\"\u003e\u003cspan class=\"style570\"\u003eWhat Services We Provide\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1047 f-fp\"\u003e\u003cspan class=\"style1141\"\u003e\u003cstrong\u003e\u003cspan class=\"style55\"\u003e1. A \u003c\/span\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003e\u003cspan class=\"style55\"\u003e2nd Opinion\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e on already classified full-spectrum files. If your land management decisions costing up to millions of dollars hinges on relatively few au\u003c\/span\u003e\u003cspan class=\"style1142\"\u003edio recordings of bats, it makes sense to obtain additional expert opinions. Confidential and secure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1164\"\u003e2. Auto-analysis with Manual Vetting\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e on raw and\/or attributed files for species of interest and\/or the entire collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1164\"\u003e3. Complete Acoustic Survey Reports,\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e summarizing data submitted, results of two (2) auto-classification outputs, MLE results and manual-vetting of species of interest.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eWhat Is the Cost\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1051\"\u003e$80 per unit\/hour, minimum 1 unit for all projects. This can be thought of as an hourly rate, but each project is different; please contact \u003ca href=\"mailto:jchenger@batmanagement.com?subject=Acoustic%20Data%20Service%20Quote\u0026amp;body=Hello%20John\"\u003eJohn Chenger\u003c\/a\u003e for a quote first. Some well organized data sets with tens of thousands of files where only a species of interest presence is the goal may be quoted the same as a very detailed report on a completely disorganized but small dataset. After receiving your quote, return to this page to complete payment by entering the number of unit\/hours into the quantity field at checkout.\u003c\/p\u003e\n\u003cp class=\"style1051\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eWhat We Accept\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1051\"\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003eFull-spectrum (FS) *.WAV Recordings \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e (*.ZC and *.WAC format will be accepted, at an additional charge).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e\u003cspan class=\"style225\"\u003eData can be submitted on an \u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eexternal storage device \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003eor use a\u003c\/span\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003e file transfer service\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e such as \u003ca href=\"https:\/\/wetransfer.com\" target=\"_blank\" title=\"we transfer file transfer service\" rel=\"noopener noreferrer\"\u003ewetransfer.com\u003c\/a\u003e\u003c\/span\u003e\u003cspan class=\"style225\"\u003e to send up to 1 GB at a time at no charge. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eLarge Batches of Data\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e should be organized in separate folders by site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1044\"\u003e \u003c\/p\u003e\n\u003ch3 class=\"style1047\"\u003e\u003cstrong\u003e\u003cspan class=\"style1148\"\u003e\u003cspan class=\"style570\"\u003eAdditional Information Required for Each Data Batch Submitted\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"style1047\"\u003e\u003cstrong\u003e\u003cspan class=\"style1141\"\u003eState and County\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style1141\"\u003e where recordings were made. Additional location information is helpful, but not required (e.g., nearest town, landownership, Lat\/Long, elevation).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eDate of deployment. \u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003eAdditional site information is helpful (e.g., weather conditions; temperature, dew point, cloud cover, humidity, wind, precipitation, etc.).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eMake and Model of Detector used\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e (include installed firmware version and all recording settings; inquire for a list of essential settings for your detector if you are unsure of what to include).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028 f-lp\"\u003e\u003cstrong\u003e\u003cspan class=\"style225\"\u003eMicrophone Type and Deployment description\u003c\/span\u003e\u003c\/strong\u003e\u003cspan class=\"style225\"\u003e at a minimum the make and model of microphone. Addition information is often quite helpful (e.g., external cabled microphone, any directional attachments, height above-ground-level (agl), and orientation\/azimuth, position in habitat; over water, in clearing, along forest edge, etc.) \u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"style1028 f-lp\"\u003e\u003cspan class=\"style225\"\u003e\u003cstrong\u003eA Site Photograph\u003c\/strong\u003e is still worth a thousand words and helps us determine if call quality is suffering from microphone placement or hardware issues. \u003c\/span\u003e\u003c\/p\u003e"}

Bat Acoustic Data Post Processing and Manual Vetting

Product Description

Several automated software programs have been developed to handle large acoustic data sets. And, the software developers would lead us to believe that their products will make echolocation call analysis fast while providing highly confident results for species occupancy and bat activity levels. Unfortunately, the reality is that none of the current automated classifier tools associated with these programs are as accurate or precise as they need to be, especially when their outputs have the potential to impact major land management or development decisions.

The problem lies with the plasticity inherent in bat echolocation calls and how bats actually use echolocation. A bat’s need for information, and therefore the type of echolocation call it will produce, can change with prey-type, habitat complexity, and behavior. For many bat species, confident classification can only be achieved on a subset of call types within a bat’s repertoire. Currently, the only way to obtain high levels of confidence on species level identification is to have expert, human review of the recordings in question.

Because of the lackluster results from testing the accuracy of the four main analysis software programs being used in North America, land managers have been increasingly concerned over the validity of acoustic survey results and equipment. There is quite a bit of experience that goes into interpreting results from acoustic surveys. Projects attempting to place or dismiss T&E species solely on the basis of echolocation recordings can be challenging at best, it is important to be realistic about acoustic results, especially if that was the only survey method used on a project.

Not sure if you need a second opinion? We will be happy to provide new clients with our analysis of their selection of ~12 files. We will provide you with a full file-by-file description of the consensus between the classifier's output and our manual vetting for each recording you provide. Bat acoustic analysis is a very specialized field. Relying wholesale upon one reporting source for T&E species may leave consultants or managing agencies at great risk of legal liability.

 

What Services We Provide

1. A 2nd Opinion on already classified full-spectrum files. If your land management decisions costing up to millions of dollars hinges on relatively few audio recordings of bats, it makes sense to obtain additional expert opinions. Confidential and secure.

2. Auto-analysis with Manual Vetting on raw and/or attributed files for species of interest and/or the entire collection.

3. Complete Acoustic Survey Reports, summarizing data submitted, results of two (2) auto-classification outputs, MLE results and manual-vetting of species of interest.

 

What Is the Cost

$80 per unit/hour, minimum 1 unit for all projects. This can be thought of as an hourly rate, but each project is different; please contact John Chenger for a quote first. Some well organized data sets with tens of thousands of files where only a species of interest presence is the goal may be quoted the same as a very detailed report on a completely disorganized but small dataset. After receiving your quote, return to this page to complete payment by entering the number of unit/hours into the quantity field at checkout.

 

What We Accept

Full-spectrum (FS) *.WAV Recordings  (*.ZC and *.WAC format will be accepted, at an additional charge).

Data can be submitted on an external storage device or use a file transfer service such as wetransfer.com to send up to 1 GB at a time at no charge. 

Large Batches of Data should be organized in separate folders by site.

 

Additional Information Required for Each Data Batch Submitted

State and County where recordings were made. Additional location information is helpful, but not required (e.g., nearest town, landownership, Lat/Long, elevation).

Date of deployment. Additional site information is helpful (e.g., weather conditions; temperature, dew point, cloud cover, humidity, wind, precipitation, etc.).

Make and Model of Detector used (include installed firmware version and all recording settings; inquire for a list of essential settings for your detector if you are unsure of what to include).

Microphone Type and Deployment description at a minimum the make and model of microphone. Addition information is often quite helpful (e.g., external cabled microphone, any directional attachments, height above-ground-level (agl), and orientation/azimuth, position in habitat; over water, in clearing, along forest edge, etc.) 

A Site Photograph is still worth a thousand words and helps us determine if call quality is suffering from microphone placement or hardware issues. 

$80.00
Maximum quantity available reached.

"In Stock" items may ship same day to up to 3 business days after placing your order.

"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.

All international orders must be paid in full via credit card or international money order before shipping.  We currently accept American Express, Visa, MasterCard and bank/wire transfers.

For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer. 

Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.

In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard.  No somos capaces de aceptar banco.

Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.        

Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.

What states does sales tax apply?
If you live in PA or FL, you will be charged sales tax according to your state’s sales tax rules.  Tax Exempt Businesses/Organizations: contact us to place your order (717-241-2228). Please have your tax exempt number.

What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund.

When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.

Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.

Pettersson factory warranty is one year. We have such confidence in this time-tested hardware, BCM extends this warranty 4 additional years for D500x and M500 devices purchased thru BCM, for a total of a 5 year warranty from date of purchase.

D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

DOA microphones are replaced immediately at no charge. There is a $125 for refurbishing used microphones, shipped immediately if in stock.

Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.

Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

General items

Other items purchased from BCM can only be returned if:

  • The return is packaged and shipped in the original packaging.
  • The items are still in new condition.
  • You ship your return within 30 days of receipt of the original shipment.

Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page.

Professional surveys • Artificial Roosts • Equipment

For questions regarding...
New and old orders: email Jenni
Tech questions about cameras, IR lights, bat detectors, bat houses, installations, and harp traps or SonoBat email John
Bat detectors, repairs, and SonoBat, email Bryan
Professional surveys, quotes, and study plans, email Todd
Shop address: 1263 Claremont Drive • Carlisle, Pennsylvania 17015

Phone: (717) 241-ABAT (2228)
Hours: 9:30 AM-4:00 PM Eastern 

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