"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales,Â los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If you live in PA, you will be charged sales tax according to your state’s sales tax rules. Tax Exempt Businesses/Organizations in PA only: contact us to place your order (717-241-2228). Please have your tax exempt number.
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERSAsk BCM a Question
Do the roost partitions go all the way to the top against the roof, or should there space?
There should be a 1’’-1.5’’ gap between the top of the partitions and the inside of the roof. This allows bats to change crevices easily, the pups love to lay in that space, and bats have been observed to change crevices when a snake got into one. So, this is a good design feature we have always had.
We were wondering if there are any stains or paints that we shouldn\'t use or if most are fine and we just need to give it the proper time to dry and offgas.
There is no particular paint or stain that is bad for bats. There is no data to support bats prefer one or the other or none. The bat house will certainly last longer if painted/stained. Because of the plastic roof and mounting scheme eliminates the roof wear, the part that will weather is the front, so be sure to double/triple coat the front. Thick paint will fill in the scratch marks on the landing area, so after painting re-scratch with a utility knife. Don’t forget to scratch all around the back vent. Truth be told, on 3 chamber and larger bat houses, bats actually land on the bottom of the baffles much more often than the “landing area”, but it should still be scratched. - JC
I live in Phoenix Arizona- Would it still be advisable to mount in full sun- or would it be better in just partial - We get some really hot 100-117 degree days here in a good part of the summer Thanks for any help on this issue
Hi- bat houses in low elevation Phoenix-Tucson area need to be in -full shade-. They have been successful on buildings in full shade in that area.
can i put this on my huge doug firs? dont want to put a post in + concrete just for this in back yard' do they have to be stand alone?
If the bat house would receive 6-8 hours of direct morning sun, then that location may work. Some beleive tree mounting makes it easier for predators, but this might not come into play until you have a lot of bats. More importantly, use only stainless steel lag bolts when attaching the pole mount to a tree; the normal galvanized lag bolts are more likely to harm the tree.- JC
For the DayLodge triple chamber how high do you recommend the ground mounted post to be and what kind of material?
Hello Scott- the bottom of any bat house should be at least 10' above ground. About 2.5' of the post goes into the ground with a bag of cement. We typically use a 4x6x16' post, although you can use a 4x6x14' post here as a minimum. You can use 4x4 post but for a few dollars more the 4x6 may stay straighter and last longer than the 4x4. Please see the manuals All About Bat Houses and also the DayLodge here for the completel lowdown: https://batmanagement.com
I am doing an eagle scout project for my Boy Scout Troop and I am curious of the longevity of your $69 DIY bat box. I need to know how long it last because I cannot maintenance very often. Also, how often do you have to maintenance the boxes? Thank you.
Hello- the DayLodge is going to outlast most any other wooden bat house because 1) the roof is thick plastic, and 2) the mounting approach has long structural grade screws going thru the entire bat house, literally pinning it to a mounting surface, instead of it "hanging" and pulling on joints/seams. Finish with a good quality paint or stain and there is no real maintainance required. See the All About Bat Houses manual here: https://batmanagement.com/pages/manuals
Hello! I'm looking for a couple of kits for my Girl Scouts troop, and trying to work out exactly how much it will cost. First, can you give me a shipping estimate for two kits to Cary, NC 27513? And second, I saw online that you were offering a 15% discount for Bat Week - is that still going on? Thank you so much!
Hello- you can use BATTYFOBATKITS and get 20% off 6 kits. Or GOBATS for 10% off. For a shipping quote, simply add your products to the cart and go to checkout. After entering an address you can see a quote- at this time we have free shipping on most bat houses.