"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales,Â los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If you live in PA, you will be charged sales tax according to your state’s sales tax rules. Tax Exempt Businesses/Organizations in PA only: contact us to place your order (717-241-2228). Please have your tax exempt number.
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERSAsk BCM a Question
We want to mount a bat house on a tree, but aren’t sure what kind of mounting we need for that?
I tend not to recommend placing bat houses on trees, there are instances where this can be successful. Generally it is hard to find a tree that allows a bat house to get enough direct sun, and some caution that predators can more easily climb/perch in trees. If you want to go with a tree, the “wood post mount kit” is most appropriate. By attaching the brackets to the Perch Panel, this keeps the brackets aligned and possible then to easily place onto a round, uneven tree. You take a chance of weakening or even killing a tree when driving bolts into it. The mount kit includes galvanized bolts which are not appropriate for a live tree. Please replace with similar stainless steel lag bolts from a local hardware store. Typically we put 4 bolts total into the mounts into a post. If this is a live tree you might consider just putting 2 bolts in total, one in top, one in bottom, to minimize the chance of weakening the tree. -JC
Why do I need a post mount kit?
The Mount Kit forms a secure connection between the narrow post and the wide bat house, and we improve on it a bit by turning the middle space into potential roost. The Mount Kit consists of 2 brackets that attach to your post, and a panel that attaches between the brackets on the post as well. The bat house then fits over all of this. All of the manuals are located here: https://batmanagement.com/pages/manuals
For the Siding Mount - I have 6 long + 3 short (galvanized?) screws.
Because this is a siding mount you have mounts that have no pilot holes in them, and 6 - very long deck screws. This is to fasten the 2x4 mounts to siding- try to get at least one or two screws into the framing behind the siding. Once to find a spot for a screw, you might want to pilot hole the 2x4. The location of course depends on your exact location so that’s why nothing is pre-drilled. Three screws simply hold the perch panel to your siding; we assume it is metal or vinyl or painted wood siding, and that perch panel just gives bats something rough to roost on should they hang out on the back of the bat house. Don’t forget to take a utility knife and add a lot of scratches on the back side of the ColonyLodge in the area around the vent and where the perch panel will be. For the latest manuals please see: https://batmanagement.com/pages/manuals
Hi there. I'm looking into purchasing two day lodge kits, as well as two post mount kits. I'm looking to put up both houses back-to-back on a single post. Is there any recommended modification to the houses/post mount kits to allow transit between the two houses if desired?
We can make a kit for this if desired, but the general DIY idea is: Start by installing the two post mount kits; the upper and lower mounts on both sides should be symetrical. Cut an inch off the Perch Panel to be sure there is a 1'' gap both above and below the panel. You could add more panels inside if desired, 3/4'' apart, but they should always be 1'' below the inside of the roof. Roof: add 1x (0.75'') spacers across the top and then cover with plywood and white aluminum (cool climate use brown aluminum, or black shingles. The "roof" of this center section is intentionally vented to give bats lots of options; the main bat houses should have airtight roofs. There is a rear vent on all our bat houses. scratch the back of the bat houses so it can be used as a roost, and everything in-between the two houses needs to be heavily scratched (use a utility knife.) Contact firstname.lastname@example.org for questions or if you'd like us to create a kit for this configuration.