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{"id":292081369115,"title":"Binary Acoustic Technology AcroBAT","handle":"binary-acoustic-technology-acrobat","description":"\u003cdiv\u003e\n\u003cdiv class=\"page\" title=\"Page 1\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cp\u003e\u003cspan\u003eAcroBAT\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eis a new innovative bat monitoring and recording system developed by Binary Acoustic Technology, LLC. It is designed to enhance bat acoustic monitoring and classification protocols by eliminating two prominent sources of error: 1) classifier errors introduced by the presence of multiple bats and bat species in recordings; and 2) classifier errors due to presence of multipath and erroneous or weak calls in recordings. Acro- BAT\u003c\/span\u003e\u003cspan\u003etm \u003c\/span\u003e\u003cspan\u003eprovides a unique solution by applying an Agile call- sequence recording optimizer (\u003c\/span\u003e\u003cspan\u003eAcro\u003c\/span\u003e\u003cspan\u003e) which tracks bats, recovers the call-sequences generated by each bat and records them to disk, one file per bat, per bat-pass. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAn AcroBAT field recording system is composed of a Binary Acoustic Technology’s AcroBAT adaptive receiver, along with a copy of AcroBAT software running on a Window’s laptop or tablet computer. For transect monitoring or acoustic mistnetting, we recommend mounting the receiver so that it points directly upward. This provides hemispherical coverage and allows the system to track bats flying overhead, as well as directly to the sides. The AcroBAT software is designed to work in conjunction with several of the classifiers employed in today's bat monitoring protocols. It provides flexible output formats which have been verified for use with \u003ca href=\"https:\/\/batmanagement.com\/collections\/sonobat-software\" title=\"SonoBat Bat Call Analysis Software\"\u003eSonoBat,\u003c\/a\u003e BCID, and EchoClass.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAcroBAT includes a new compressed file format developed jointly by Binary Acoustic Technology, SonoBat, and Myotisoft which allows seamless workflow integration between an AcroBAT field recording system and a SonoBat recording analyzer and classifier. This allows bat pass recording tracks generated by AcroBAT to be read natively by SonoBat just like any traditional WAV file. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"style310\"\u003e\u003cspan class=\"style229\"\u003eAcroBat is better at:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe only self contained bat detector that seperates individual bats in the monitoring airspace, and produces individual files for each individual bat.\u003c\/li\u003e\n\u003cli\u003eCan track up to 12 bats simultaneously.\u003c\/li\u003e\n\u003cli\u003eImproves signal quality substantially by removing background noise; tracking only pulses that move.\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eActive recording\/viewing live full spectrum activity, and then selectively recording only the bat pass of interest.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eMobile transects; the omnidirectional-like coverage of this microphone is ideal for moving transects and captures significantly more pulses in files than directional microphones and lower quality omni-directional mics.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eEducational demos; people are entranced by the \"campfire effect\" of watching bat activity go by live.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003ePassive monitoring; the AR150-FG is housed in a robust weatherproof housing more appropriate for inclement weather.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eOrient this microphone vertically with the element on the top to minimize moisture in the cable port. Billed as omnidirectional, raise this microphone as far as possible from all obstructions (~12'+ above ground) and extend it into the airspace you intend to monitor.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eCompatible soon with SonoBatLIVE app\u003c\/li\u003e\n\u003cli\u003eCompatible with \u003ca href=\"https:\/\/batmanagement.com\/products\/transect-app-for-visualizing-mobile-transect-data\" title=\"Myotisoft Transect\"\u003eMyotisoft Transect\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompatible with \u003ca href=\"https:\/\/batmanagement.com\/collections\/sonobat-software\" title=\"SonoBat Bat Call Analysis Software\"\u003eSonoBat Bat Call Analysis software\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"style310\"\u003e\u003cspan class=\"style229\"\u003eAcroBAT Specifications:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAngle-Of-Arrival Tracking Array\u003c\/li\u003e\n\u003cli\u003eHemispherical Coverage\u003c\/li\u003e\n\u003cli\u003eSupports Low and High Frequency bat research\u003c\/li\u003e\n\u003cli\u003eProtective Aluminum Enclosure\u003c\/li\u003e\n\u003cli\u003eWeather Tolerant\u003c\/li\u003e\n\u003cli\u003eSimple USB 2.0 Interface\u003c\/li\u003e\n\u003cli\u003eCapabilities: Bat Tracking, Call Sequence Separation, Call Enhancement\u003c\/li\u003e\n\u003cli\u003eApplications: Acoustic Mist-Netting, Transect Monitoring, Bat, Rodent, Small Mammal, and Insect Research\u003c\/li\u003e\n\u003cli\u003eOutputs SonoBat, BCID, and EchoClass Parameters, Reference WAV, and ZCD\u003c\/li\u003e\n\u003cli\u003eRequires 1.0GHz Pentium M processor or equivalent 512Mbytes RAM Windows XP, 7, 8, 10\u003c\/li\u003e\n\u003cli\u003eOmnidirectional-like ultrasonic element\u003c\/li\u003e\n\u003cli\u003eDirect digital conversion technology\u003c\/li\u003e\n\u003cli\u003e1\/4-20 standard camera mount\u003c\/li\u003e\n\u003cli\u003eSensor: Seven (7) element AOA array\u003c\/li\u003e\n\u003cli\u003eCoverage: Hemispherical\u003c\/li\u003e\n\u003cli\u003eFrequency Range : 1 to 125 KHz\u003c\/li\u003e\n\u003cli\u003eDynamic Range : \u0026gt; 90 dB\u003c\/li\u003e\n\u003cli\u003eRange Limits (SPL +\/- 3 dB @ 1 meter) : Max : 110 dB\/Min 12 dB\u003c\/li\u003e\n\u003cli\u003eCables runs of at least 70' using 2-USB Active Extensions cables\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan style=\"color: #38761d;\"\u003eAvailable In Stock, \u003cem\u003eUsually Ships 1-2 Days\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e","published_at":"2017-09-21T23:12:13-04:00","created_at":"2017-11-04T11:19:08-04:00","vendor":"Binary Acoustic Technology","type":"Electronics (Not Amazon)","tags":["Active","Passive","USB"],"price":149500,"price_min":149500,"price_max":149500,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":3986995150875,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"BAT-ACROBAT","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Binary Acoustic Technology AcroBAT","public_title":null,"options":["Default Title"],"price":149500,"weight":907,"compare_at_price":null,"inventory_quantity":-4,"inventory_management":null,"inventory_policy":"deny","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot1.jpeg?v=1509810589","\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot2.jpeg?v=1509810595","\/\/batmanagement.com\/cdn\/shop\/products\/BATActoBATlogo.jpeg?v=1509810718"],"featured_image":"\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot1.jpeg?v=1509810589","options":["Title"],"media":[{"alt":null,"id":715315478631,"position":1,"preview_image":{"aspect_ratio":1.069,"height":1043,"width":1115,"src":"\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot1.jpeg?v=1509810589"},"aspect_ratio":1.069,"height":1043,"media_type":"image","src":"\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot1.jpeg?v=1509810589","width":1115},{"alt":null,"id":715315544167,"position":2,"preview_image":{"aspect_ratio":1.031,"height":1043,"width":1075,"src":"\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot2.jpeg?v=1509810595"},"aspect_ratio":1.031,"height":1043,"media_type":"image","src":"\/\/batmanagement.com\/cdn\/shop\/products\/BAT-Acrobatscreenshot2.jpeg?v=1509810595","width":1075},{"alt":null,"id":715316363367,"position":3,"preview_image":{"aspect_ratio":0.842,"height":463,"width":390,"src":"\/\/batmanagement.com\/cdn\/shop\/products\/BATActoBATlogo.jpeg?v=1509810718"},"aspect_ratio":0.842,"height":463,"media_type":"image","src":"\/\/batmanagement.com\/cdn\/shop\/products\/BATActoBATlogo.jpeg?v=1509810718","width":390}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cdiv\u003e\n\u003cdiv class=\"page\" title=\"Page 1\"\u003e\n\u003cdiv class=\"layoutArea\"\u003e\n\u003cdiv class=\"column\"\u003e\n\u003cp\u003e\u003cspan\u003eAcroBAT\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eis a new innovative bat monitoring and recording system developed by Binary Acoustic Technology, LLC. It is designed to enhance bat acoustic monitoring and classification protocols by eliminating two prominent sources of error: 1) classifier errors introduced by the presence of multiple bats and bat species in recordings; and 2) classifier errors due to presence of multipath and erroneous or weak calls in recordings. Acro- BAT\u003c\/span\u003e\u003cspan\u003etm \u003c\/span\u003e\u003cspan\u003eprovides a unique solution by applying an Agile call- sequence recording optimizer (\u003c\/span\u003e\u003cspan\u003eAcro\u003c\/span\u003e\u003cspan\u003e) which tracks bats, recovers the call-sequences generated by each bat and records them to disk, one file per bat, per bat-pass. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eAn AcroBAT field recording system is composed of a Binary Acoustic Technology’s AcroBAT adaptive receiver, along with a copy of AcroBAT software running on a Window’s laptop or tablet computer. For transect monitoring or acoustic mistnetting, we recommend mounting the receiver so that it points directly upward. This provides hemispherical coverage and allows the system to track bats flying overhead, as well as directly to the sides. The AcroBAT software is designed to work in conjunction with several of the classifiers employed in today's bat monitoring protocols. It provides flexible output formats which have been verified for use with \u003ca href=\"https:\/\/batmanagement.com\/collections\/sonobat-software\" title=\"SonoBat Bat Call Analysis Software\"\u003eSonoBat,\u003c\/a\u003e BCID, and EchoClass.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAcroBAT includes a new compressed file format developed jointly by Binary Acoustic Technology, SonoBat, and Myotisoft which allows seamless workflow integration between an AcroBAT field recording system and a SonoBat recording analyzer and classifier. This allows bat pass recording tracks generated by AcroBAT to be read natively by SonoBat just like any traditional WAV file. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"style310\"\u003e\u003cspan class=\"style229\"\u003eAcroBat is better at:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe only self contained bat detector that seperates individual bats in the monitoring airspace, and produces individual files for each individual bat.\u003c\/li\u003e\n\u003cli\u003eCan track up to 12 bats simultaneously.\u003c\/li\u003e\n\u003cli\u003eImproves signal quality substantially by removing background noise; tracking only pulses that move.\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eActive recording\/viewing live full spectrum activity, and then selectively recording only the bat pass of interest.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eMobile transects; the omnidirectional-like coverage of this microphone is ideal for moving transects and captures significantly more pulses in files than directional microphones and lower quality omni-directional mics.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eEducational demos; people are entranced by the \"campfire effect\" of watching bat activity go by live.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003ePassive monitoring; the AR150-FG is housed in a robust weatherproof housing more appropriate for inclement weather.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan class=\"style310\"\u003eOrient this microphone vertically with the element on the top to minimize moisture in the cable port. Billed as omnidirectional, raise this microphone as far as possible from all obstructions (~12'+ above ground) and extend it into the airspace you intend to monitor.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003eCompatible soon with SonoBatLIVE app\u003c\/li\u003e\n\u003cli\u003eCompatible with \u003ca href=\"https:\/\/batmanagement.com\/products\/transect-app-for-visualizing-mobile-transect-data\" title=\"Myotisoft Transect\"\u003eMyotisoft Transect\u003c\/a\u003e\n\u003c\/li\u003e\n\u003cli\u003eCompatible with \u003ca href=\"https:\/\/batmanagement.com\/collections\/sonobat-software\" title=\"SonoBat Bat Call Analysis Software\"\u003eSonoBat Bat Call Analysis software\u003c\/a\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan class=\"style310\"\u003e\u003cspan class=\"style229\"\u003eAcroBAT Specifications:\u003c\/span\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAngle-Of-Arrival Tracking Array\u003c\/li\u003e\n\u003cli\u003eHemispherical Coverage\u003c\/li\u003e\n\u003cli\u003eSupports Low and High Frequency bat research\u003c\/li\u003e\n\u003cli\u003eProtective Aluminum Enclosure\u003c\/li\u003e\n\u003cli\u003eWeather Tolerant\u003c\/li\u003e\n\u003cli\u003eSimple USB 2.0 Interface\u003c\/li\u003e\n\u003cli\u003eCapabilities: Bat Tracking, Call Sequence Separation, Call Enhancement\u003c\/li\u003e\n\u003cli\u003eApplications: Acoustic Mist-Netting, Transect Monitoring, Bat, Rodent, Small Mammal, and Insect Research\u003c\/li\u003e\n\u003cli\u003eOutputs SonoBat, BCID, and EchoClass Parameters, Reference WAV, and ZCD\u003c\/li\u003e\n\u003cli\u003eRequires 1.0GHz Pentium M processor or equivalent 512Mbytes RAM Windows XP, 7, 8, 10\u003c\/li\u003e\n\u003cli\u003eOmnidirectional-like ultrasonic element\u003c\/li\u003e\n\u003cli\u003eDirect digital conversion technology\u003c\/li\u003e\n\u003cli\u003e1\/4-20 standard camera mount\u003c\/li\u003e\n\u003cli\u003eSensor: Seven (7) element AOA array\u003c\/li\u003e\n\u003cli\u003eCoverage: Hemispherical\u003c\/li\u003e\n\u003cli\u003eFrequency Range : 1 to 125 KHz\u003c\/li\u003e\n\u003cli\u003eDynamic Range : \u0026gt; 90 dB\u003c\/li\u003e\n\u003cli\u003eRange Limits (SPL +\/- 3 dB @ 1 meter) : Max : 110 dB\/Min 12 dB\u003c\/li\u003e\n\u003cli\u003eCables runs of at least 70' using 2-USB Active Extensions cables\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan style=\"color: #38761d;\"\u003eAvailable In Stock, \u003cem\u003eUsually Ships 1-2 Days\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e"}
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Binary Acoustic Technology AcroBAT

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Product Description
$1,495.00
Maximum quantity available reached.

AcroBAT is a new innovative bat monitoring and recording system developed by Binary Acoustic Technology, LLC. It is designed to enhance bat acoustic monitoring and classification protocols by eliminating two prominent sources of error: 1) classifier errors introduced by the presence of multiple bats and bat species in recordings; and 2) classifier errors due to presence of multipath and erroneous or weak calls in recordings. Acro- BATtm provides a unique solution by applying an Agile call- sequence recording optimizer (Acro) which tracks bats, recovers the call-sequences generated by each bat and records them to disk, one file per bat, per bat-pass.

An AcroBAT field recording system is composed of a Binary Acoustic Technology’s AcroBAT adaptive receiver, along with a copy of AcroBAT software running on a Window’s laptop or tablet computer. For transect monitoring or acoustic mistnetting, we recommend mounting the receiver so that it points directly upward. This provides hemispherical coverage and allows the system to track bats flying overhead, as well as directly to the sides. The AcroBAT software is designed to work in conjunction with several of the classifiers employed in today's bat monitoring protocols. It provides flexible output formats which have been verified for use with SonoBat, BCID, and EchoClass.

AcroBAT includes a new compressed file format developed jointly by Binary Acoustic Technology, SonoBat, and Myotisoft which allows seamless workflow integration between an AcroBAT field recording system and a SonoBat recording analyzer and classifier. This allows bat pass recording tracks generated by AcroBAT to be read natively by SonoBat just like any traditional WAV file.

 

AcroBat is better at:

  • The only self contained bat detector that seperates individual bats in the monitoring airspace, and produces individual files for each individual bat.
  • Can track up to 12 bats simultaneously.
  • Improves signal quality substantially by removing background noise; tracking only pulses that move.
  • Active recording/viewing live full spectrum activity, and then selectively recording only the bat pass of interest.
  • Mobile transects; the omnidirectional-like coverage of this microphone is ideal for moving transects and captures significantly more pulses in files than directional microphones and lower quality omni-directional mics.
  • Educational demos; people are entranced by the "campfire effect" of watching bat activity go by live.
  • Passive monitoring; the AR150-FG is housed in a robust weatherproof housing more appropriate for inclement weather.
  • Orient this microphone vertically with the element on the top to minimize moisture in the cable port. Billed as omnidirectional, raise this microphone as far as possible from all obstructions (~12'+ above ground) and extend it into the airspace you intend to monitor.
  • Compatible soon with SonoBatLIVE app
  • Compatible with Myotisoft Transect
  • Compatible with SonoBat Bat Call Analysis software

AcroBAT Specifications:

  • Angle-Of-Arrival Tracking Array
  • Hemispherical Coverage
  • Supports Low and High Frequency bat research
  • Protective Aluminum Enclosure
  • Weather Tolerant
  • Simple USB 2.0 Interface
  • Capabilities: Bat Tracking, Call Sequence Separation, Call Enhancement
  • Applications: Acoustic Mist-Netting, Transect Monitoring, Bat, Rodent, Small Mammal, and Insect Research
  • Outputs SonoBat, BCID, and EchoClass Parameters, Reference WAV, and ZCD
  • Requires 1.0GHz Pentium M processor or equivalent 512Mbytes RAM Windows XP, 7, 8, 10
  • Omnidirectional-like ultrasonic element
  • Direct digital conversion technology
  • 1/4-20 standard camera mount
  • Sensor: Seven (7) element AOA array
  • Coverage: Hemispherical
  • Frequency Range : 1 to 125 KHz
  • Dynamic Range : > 90 dB
  • Range Limits (SPL +/- 3 dB @ 1 meter) : Max : 110 dB/Min 12 dB
  • Cables runs of at least 70' using 2-USB Active Extensions cables

Available In Stock, Usually Ships 1-2 Days


"In Stock" items may ship same day to up to 3 business days after placing your order.

"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.

All international orders must be paid in full via credit card or international money order before shipping.  We currently accept American Express, Visa, MasterCard and bank/wire transfers.

For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer. 

Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.

In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard.  No somos capaces de aceptar banco.

Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.        

Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.

What states does sales tax apply?
If products are shipped to PA, you will be charged sales tax. When you enter your shipping address to any other state, the PA sales tax is removed. 

I am tax exempt, federal/state/tribal buyer located in PA, how do I purchase?
Tax Exempt Businesses/Organizations in PA only: create an account here: https://batmanagement.com/account/register  and then email us with your account name, order items quantities, shipping and billing address, and include your tax exempt number. You will then be sent a link to your order which you can pay online normally. We will also set your account to be tax-exempt so that future orders from that account can be made without extra steps. 

I am tax exempt, federal/state/tribal buyer located outside of PA, how do I purchase?
Simply add items to your cart and checkout. When you enter your shipping address outside of PA, the PA sales tax will be removed. BCM does not collect tax for any other states. It is not necessary to contact us with tax-exempt paperwork, etc. if you are outside of PA.

Do you accept Purchase Orders (PO)?
We accept POs from recognized US based organizations for items shipped domestically. We reserve the right to refuse any PO. There may be a 10% service fee applied to all POs. 

Can I cancel attending a workshop/event?
Full refunds are given if cancelled 28 days prior to the start of an event. Event registrations are transferable. For more details please see the Workshop Training General Info & Cancellation Policy 

What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.

When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.

Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.

Pettersson factory warranty is one year.

D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.

Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.

Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

General items

Other items purchased from BCM can only be returned if:

  • The return is packaged and shipped in the original packaging.
  • The items are still in new condition.
  • You ship your return within 30 days of receipt of the original shipment.

Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page.  All returns will be less original shipping costs.

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