Apodemus Bat Counter
"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If products are shipped to PA, you will be charged sales tax. When you enter your shipping address to any other state, the PA sales tax is removed.
I am tax exempt, federal/state/tribal buyer located in PA, how do I purchase?
Tax Exempt Businesses/Organizations in PA only: create an account here: https://batmanagement.com/account/register and then email us with your account name, order items quantities, shipping and billing address, and include your tax exempt number. You will then be sent a link to your order which you can pay online normally. We will also set your account to be tax-exempt so that future orders from that account can be made without extra steps.
I am tax exempt, federal/state/tribal buyer located outside of PA, how do I purchase?
Simply add items to your cart and checkout. When you enter your shipping address outside of PA, the PA sales tax will be removed. BCM does not collect tax for any other states. It is not necessary to contact us with tax-exempt paperwork, etc. if you are outside of PA.
Do you accept Purchase Orders (PO)?
We accept POs from recognized US based organizations for items shipped domestically. We reserve the right to refuse any PO. There may be a 10% service fee applied to all POs.
Can I cancel attending a workshop/event?
Full refunds are given if cancelled 28 days prior to the start of an event. Event registrations are transferable. For more details please see the Workshop Training General Info & Cancellation Policy
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
General items
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERS
Ask BCM a Question-
Is it possible to dismantle the metal frame with the aim of carry it more easily in the field, or is it too risky for the system ?
The frame is not collapsable. We do not advise taking the frame apart, as will void the warranty.
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Is the bat counter able to differentiate between entering and exiting the crevice/cavity or does it count all passes through the frame? This product sounds extremely useful. Thank you.
Hello- the Bat Counter has 2 banks of beams, so in theroy is can detect the direction of an object. In the spreadsheet report it generates, it is listed as IN or OUT in columns you can tally.
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Hello, I have a couple of questions How do I set the time on a BatCounter (I am in the UK, the log tells me its 12:26 when its 11:20 What do the headings in the log file mean (eg Actin, Actout) etc Thank you
First please download and install the latest firmware from the Apodemus website.
The BatCounter counts 4 different events; in-flying, out-flying and activity in, and activity out. Where the in-flying and out-flying events are clear in their meaning; the activity is a case where no valid passage is detected, eg: a bat passes one side of the light beams but does not pass the other set of beams. This is marked activity on the inside or activity on the outside.
All events are added and this is called Tot. (Activity isn't always logged. You have to set this in the config file: log_activity 1).
Setting the system time can be done via the batcounterconfig.txt file on the SD card. The command is executed when the BatCounter boots.
When you are done setting the time it is advised to remove the line from the batcounterconfig.txt file, otherwise it will be executed at every boot. The BatCounter does not automatically adjust for daylightsavingtime, as this will create strange, unintended effects in the log files.
The command you have to use is built up like this:
set_clock "17-09-06 14:25"
Please keep in mind:
set_clock
followed by a TAB
then the date within double quotes. Order: "YY-MM-DD HH:MM"YY = 2 digits year
MM = 2 digits month
DD = 2 digits day of month followed by a SPACE
HH = 2 digits hour
MM = 2 digits minutes
(So no seconds)For other information please consult the BatCounter Manual or contact Apodemus.
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