Batbox Baton with BatScan visualizer software
"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If products are shipped to PA, you will be charged sales tax. When you enter your shipping address to any other state, the PA sales tax is removed.
I am tax exempt, federal/state/tribal buyer located in PA, how do I purchase?
Tax Exempt Businesses/Organizations in PA only: create an account here: https://batmanagement.com/account/register and then email us with your account name, order items quantities, shipping and billing address, and include your tax exempt number. You will then be sent a link to your order which you can pay online normally. We will also set your account to be tax-exempt so that future orders from that account can be made without extra steps.
I am tax exempt, federal/state/tribal buyer located outside of PA, how do I purchase?
Simply add items to your cart and checkout. When you enter your shipping address outside of PA, the PA sales tax will be removed. BCM does not collect tax for any other states. It is not necessary to contact us with tax-exempt paperwork, etc. if you are outside of PA.
Do you accept Purchase Orders (PO)?
We accept POs from recognized US based organizations for items shipped domestically. We reserve the right to refuse any PO. There may be a 10% service fee applied to all POs.
Can I cancel attending a workshop/event?
Full refunds are given if cancelled 28 days prior to the start of an event. Event registrations are transferable. For more details please see the Workshop Training General Info & Cancellation Policy
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
General items
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERS
Ask BCM a Question-
An elderly lady living in New Jersey with some pet parrots is having a problem with a neighbor who gets up at 6 am and blows some kind of whistle until 9 am. Now, the lady cannot hear the whistle, but her birds do hear it. The talking birds will say: My ears hurt! My ears hurt! when that is happening. The elderly lady knows this neighbor is blowing the whistle because she can see her in her car when she arrives home in the afternoon and the birds start screaming. Apparently they are able to hear this whistle and it is quite irritating. But it is emitting a high pitched sound that humans cannot hear but the birds can hear. So, I am wondering if you have ever heard of this kind of whistle and if you have any type of recording device that will record it so it can be played and heard by humans.
I have been getting an increasing number of questions similar to this. The short answer is yes, I could sell you a solution hat allows you to see a real-time response of ultrasound as you wave a microphone around. The microphone I would suggest is the M500-384, is ~$400, and must connect to a Windows 10 device or smartphone. Interpreting the signals might be tricky; many things in a house can generate ultrasound and will be picked up by the microphone. That said, with some practice you can pin down the source of the sound and make recordings. However, I would say this is more of a law enforcement issue and the lady should first file a complaint with the local police who will visit the neighbor and perhaps that will be enough for the activity to stop. Ultrasound at high enough dB to travel between apartments is dangerous to human hearing for an extended time, even though we can't "hear" it, it is still harmful enough OSHA has set limits as to what safe levels are.
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Is there way to get one bat detector for an enthusiast as an encourage for future studies on bats?Is it possible to request for a grant?
Hello- I'm afraid we do not offer grants. Depending on your location, etc. you might be able to borrow a device from us or other researchers. You might join facebook groups such as "North American Bat Biologists" or even our group "Backyard Bat Biologists" https://www.facebook.com/groups/687900871881857 and inquire about colunteer opportunities.
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Does this pick up a range of frequencies? If so what is the range?
Hello- the Baton detector is sensitive between 20 kHz and up to 120 kHz. Any ultrasound in this range, within the range of the microphone, will be divided down into the human audible range in real time. The divided sound is played using the small onboard speaker or headphones (headphones with volume control are recommended.)
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To use the analysis software how do you record the sound or transfer it to a computer? As in what kind of cable is required? Also could you use this with software on a laptop real time in a park or does it need to be connected to the internet?
The Baton connects to other devices using a 3.5mm headphone jack... think just about every headphone/earbud ever made... search "3.5mm audio cable" on Amazon and you will find these with male plugs on both ends. While the Baton can easily be handheld, you can use a long cable on an extention pole and get it up off the ground 10' or more closer to bats and further from ground based noise, and the recordings will significantly improve. The Baton or software does not connect to the internet. You can record into other smart devices with the proper app and cable, not just into a laptop. The included software is fun for a quick visualization of the bat calls, but for high end analysis software such as SonoBat is used with more sensitivite microphones. -JC
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Hello, Will i be able to plug this into my camcorder (XA11) - would these call then be able to be analysed afterwards? (I presume they would save as an MP3 over the video footage and could be extracted that way?)
With the right audio adapter you can connect this detector to the mic-line in on the camera. I suppose it could be then replayed into the line-in mic port on a computer running the BatScan software to visualize the calls. These recordings cannot be analyized using high end bat software like SonoBat/KaPRO/Insight, but could be viewed using general audio analysis apps like Audacity. The Baton also performs best when in a very quiet environment.
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Does thus device pick up the sound of a special whistle used to drive indoor birds crazy?? Please help my birds are being tortured. Bexotic@aol.com.
It will pick up ultrasound generally from about 10 kHz up to over 120 kHz, so if it is an animal or other noise in that range, and is relatively nearby, then yes.
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Will this batbox baton pick up sounds made by those whistles,(that make sounds that cannot be heard by humans), thatused to communicate with animals?
It will pick up ultrasound generally from about 10 kHz up to over 120 kHz, so if it is an animal or other noise in that range, and is relatively nearby, then yes.
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Will the batbox detect the sounds made by special whistles that make ultrasounds? I need to be able to detect these whistle sounds and show them because a friend's neighbor is using these ultrasound whistles to disturb her birds and animals...the parrots will even say...my ears hurt...when this neighbor blows the whistle...This neighbor has been seen with the whistle in her mouth!
Yes the Baton will record these sounds. Onscreen you will see "normal" ambient noise displayed, but when the "whistle" is played, there will suddenly be a strong, fairly constant new "noise band" appear with a fairly constant frequency. The Baton benifits being in a quiet, stationary location, so if you are walking around with it there will be lots of "noise", but when the whistle blows you will obviously see it. You can test this using "dog whistle" apps on your smartphone, keeping in mind the physical whistle will be many times more powerful (easier to record) than the speaker test on your smartphone. -JC
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Hi! I’m going to be adopting some pet rats later this summer, and in my research I learned that rats make a lot of ultrasonic sounds (20-50kHz) - including many of their more joyful sounds, like “laughing” when being tickled or playing. I thought it would be cool to be able to hear them and be more aware of their full range of expression, and thus I came across bat detectors! The BatBox Baton is probably the best suited for my purposes, given that I can leave it on while I play with my rats and listen in, but I thought I’d ask for your thoughts! Have you ever heard of someone using bat detectors for rats or other companion animals before?
Hello - yes reseearchers are using "bat" detectors for many other purposes... study of flying squirrels and rodents. While the Baton will give you an instant visual representation of the ultrasound, it works best in quiet environments. You might consider the Pettersson u256, although that ties up a smartphone or tablet- though a suitable Android phone can be had for $100. However, if you mount the Baton in the enclosure near the animal and refrain from touching it, possibly in a glass enclosure like an aquarium that will be shielding ultrasound caused by otherthings in the room, it might be a neat setup. Things like flourencent lights, motion detectors, computers, any many other things make a lot of ultrasound.
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Is this product available and do you ship to Canada
Hello- the Batbox Batons are in stock, simply add them to your shopping cart. You can then enter your shipping address for a quote before your credit card is charged. YThanks!
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Is the Batbox device able to pick up what bats naturally sound like in the environment?
Any device is going to sample the sound and convert it so that it is audible to humans. We are not capable of hearing what they "naturally" sound like... our brains aren't wired for that. The Baton is the low end of devices we offer; it does a relatively simple conversion that makes bat sounds audible as simple "clicks". You can use the included software to get a visual -representation- of the frequencies. If you are in a quiet recording environment, these won't look half-bad and you can get a sense of what species guild you are dealing with. It's not a device intended to make high-quality recordings for professional use. For that purpose the Pettersson M500-384 is the least expensive microphone and comes with much more sophisticated software.
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Is it possible to set this device up to run unattended overnight and then review the acoustic recordings at a later time?
In theroy, yes. The best I would expect on a regular basis is to ID low F bats from hi F bats. Professional recordings and analysis should be done with a Pettersson M500-384 microphone and the included BatSoundTouch software, or the optional SonoBatLIVE/SonoBat analysis package.
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Can the software on the USB drive be purchased separately?
Hi the software can be purchased here: https://www.batbox.com/product/bat-scan/
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Can this be used with an Iphone?
No. For various setups/software/hacks with this and similar devices you might try asking on the facebook group Backyard Bat Biologists or Bat Call Analysis Workshop.
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Is the earpiece included?
Hello- The Baton does not ship with headphones; it uses the super common 3.5 mm headphone jack; the same as many laptops, etc. While you can get headphones as cheap as $5 you might consider ones for a little more that include a volume control in-line. -JC
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What is your return policy? I am shopping for an 8 year old and his family.
From the returns policy: Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the manufacturer to have it serviced under warranty. Pettersson D500x devices have specific policies, see above. Shipping is not refundable.
