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{"id":138262446107,"title":"SonoBat Data Wizard","handle":"sonobat-data-wizard","description":"\u003ch3 class=\"style1270\"\u003e\u003cem\u003e\u003cstrong\u003eThe SonoBat Data Wizard is -included- with all SonoBat 4 purchases\u003c\/strong\u003e\u003c\/em\u003e\u003c\/h3\u003e\n\u003ch3 class=\"style1270\"\u003eDeveloped to streamline the post-processing data management, \u003cstrong\u003ethe new \u003cspan style=\"text-decoration: underline;\"\u003eSonoBat Data Wizard\u003c\/span\u003e combines the functions of the legacy \u003cem\u003eD500x File Attributer,\u003c\/em\u003e the \u003cem\u003eBatch Attributer, Dated Batch Attributer,\u003c\/em\u003e and \u003cem\u003eBatch Scrubber\u003c\/em\u003e all in one smart utility, and adds new GUANO features as requested by power users worldwide.\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp class=\"style1270\" style=\"text-align: center;\"\u003e\u003ciframe src=\"https:\/\/player.vimeo.com\/video\/256001824\" width=\"500\" height=\"375\" frameborder=\"0\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp class=\"style1270\" style=\"text-align: left;\"\u003eThe \u003cstrong\u003eData Wizard \u003c\/strong\u003etakes the .wav files you recorded with any modern detector such as those from \u003cstrong\u003eBinary Acoustics, Pettersson, Wildlife Acoustics\u003c\/strong\u003e, or even a generic recorder like the H2 Zoom, and saves them with SonoBat metadata attributes, custom notes, and a sophisticated filename nomenclature that you specify or into the world-standard GUANO metadata format. There is a new Filename Builder that is a specific standardized file naming system which is what has been refined by \u003ca href=\"http:\/\/www.batsurveysolutions.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBat Survey Solutions\u003c\/a\u003e based on 20+ years of experience. The Data Wizard is smart enough to know what brand detector you are using and automatically extracts detector-specific settings and other data embedded natively by the device and reassigns that info into appropriate GUANO fields. The resulting GUANO output is instantly available in the SonoBat Vetting Table and allows you to use Excel to easily organize and filter call files to rapidly find exactly what you are looking for in your project data.\u003c\/p\u003e\n\u003cp class=\"style1270\" style=\"text-align: left;\"\u003e\u003cstrong\u003eNeed more GUANO?\u003c\/strong\u003e The Data Wizard is the first app to allow users to start feeling the power of GUANO. Use it to add new fields for your company or agency and\/or rename old fields. For example, curious as to what two classifiers results are on a file by file basis? This used to be a arduous task almost no one attempted. Now run your analysis in Kaleidoscope Pro first, then use the Data Wizard to rename the AutoID field to \"KaPROID\", then run the files in SonoBat 4. Add the \"KaPROID column in the SonoBat Vetting Table to see what those results next to the SonoBat IDs. \u003c\/p\u003e\n\u003cp class=\"style568\"\u003eThe \u003cstrong\u003eBatch Scrubber\u003c\/strong\u003e is a noise-rejection app for bat detectors lacking strong on-board noise rejection algorithms. The search logic seeks signals with a smooth trend in frequency to retain all but the weakest (and probably unusable) bat signals. To avoid missing bat calls, some non-bat signals with a smooth trend in frequency will pass through without getting scrubbed. The Batch Scrubber can save you valuable time by automatically separating out these files, particularly from monitoring initiatives producing tens of thousands of files to process. With a decade in development and based on noisy survey situations all over North America, the batch scrubber is a robust and dependable app. It's effectiveness is the reason why the modern active monitoring tool SonoBatLIVE reliably records only bat calls.\u003c\/p\u003e\n\u003cp class=\"style568\"\u003eMistakes happen, and the SonoBat Data Importer can help rectify inaccurate file names with a·built in renaming function.·Specifiy what part of a complex filename to remove or replace and leave the rest. Realize your detector's clock was set wrong? Now you can \u003cstrong\u003especify a time offset\u003c\/strong\u003e to fix time zone or other blunders particularly useful for salvaging transect data. Once in awhile it is desirable to remove all metadata from a folder of files. This easily accomplished with SonoBat's \u003cstrong\u003emetadata remover option.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style670\"\u003e\u003cstrong\u003e\u003cspan class=\"style221\"\u003eMore info and guides . . .\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style670\"\u003e\u003cspan class=\"style221\"\u003e\u003cspan\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_recording_primer\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_recording_primer\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"http:\/\/sonobat.com\/sonobat_basic_operations\/index.html\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_basic_operations\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_processing_guide\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_processing_guide\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_nabat_guide\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_nabat_guide\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_origin_and_history\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan face=\"Calibri\"\u003ehttps:\/\/sonobat.com\/sonobat_origin_and_history\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"color: #38761d;\"\u003eAvailable as an \u003cem\u003eInstant Download . . . you will receive an immediate email with a download link and unique software serial number.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePlease check your spam\/junk mail folder for an email from: \u003cstrong\u003e\u003cem\u003eYour Instant Download from Bat Conservation and Management\u003c\/em\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e \u003ci style=\"color: #000000;\"\u003eSee our  \u003c\/i\u003e\u003ci\u003eSonoBat\u003c\/i\u003e\u003ci style=\"color: #000000;\"\u003e \u003c\/i\u003e\u003ca href=\"https:\/\/batmanagement.com\/apps\/help-center\" style=\"color: #000000; font-style: italic;\"\u003eKnowledge Base for frequently asked questions and answers . . .\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e","published_at":"2017-09-25T14:40:38-04:00","created_at":"2017-09-30T18:47:15-04:00","vendor":"SonoBat","type":"Software","tags":["Software"],"price":12900,"price_min":12900,"price_max":12900,"available":true,"price_varies":false,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":1519669510171,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"SonoBat-wiz-mac+PC","requires_shipping":false,"taxable":true,"featured_image":null,"available":true,"name":"SonoBat Data Wizard","public_title":null,"options":["Default Title"],"price":12900,"weight":0,"compare_at_price":null,"inventory_quantity":-7,"inventory_management":null,"inventory_policy":"continue","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[],"quantity_rule":{"min":1,"max":null,"increment":1}}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard1_318aa5e4-ffa4-422e-989f-36cadc3f182c.jpeg?v=1506811717","\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/SonoBat4Dataflow_288f929a-481c-4a3d-9099-d6af70a4a8e7.jpg?v=1506811717","\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard3.jpeg?v=1506811722","\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard4.jpeg?v=1506811726"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard1_318aa5e4-ffa4-422e-989f-36cadc3f182c.jpeg?v=1506811717","options":["Title"],"media":[{"alt":null,"id":646057820263,"position":1,"preview_image":{"aspect_ratio":1.616,"height":659,"width":1065,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard1_318aa5e4-ffa4-422e-989f-36cadc3f182c.jpeg?v=1506811717"},"aspect_ratio":1.616,"height":659,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard1_318aa5e4-ffa4-422e-989f-36cadc3f182c.jpeg?v=1506811717","width":1065},{"alt":null,"id":646057787495,"position":2,"preview_image":{"aspect_ratio":1.333,"height":768,"width":1024,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/SonoBat4Dataflow_288f929a-481c-4a3d-9099-d6af70a4a8e7.jpg?v=1506811717"},"aspect_ratio":1.333,"height":768,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/SonoBat4Dataflow_288f929a-481c-4a3d-9099-d6af70a4a8e7.jpg?v=1506811717","width":1024},{"alt":null,"id":646057853031,"position":3,"preview_image":{"aspect_ratio":1.616,"height":661,"width":1068,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard3.jpeg?v=1506811722"},"aspect_ratio":1.616,"height":661,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard3.jpeg?v=1506811722","width":1068},{"alt":null,"id":646057885799,"position":4,"preview_image":{"aspect_ratio":1.628,"height":654,"width":1065,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard4.jpeg?v=1506811726"},"aspect_ratio":1.628,"height":654,"media_type":"image","src":"https:\/\/cdn.shopify.com\/s\/files\/1\/2378\/9221\/products\/datawizard4.jpeg?v=1506811726","width":1065}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003ch3 class=\"style1270\"\u003e\u003cem\u003e\u003cstrong\u003eThe SonoBat Data Wizard is -included- with all SonoBat 4 purchases\u003c\/strong\u003e\u003c\/em\u003e\u003c\/h3\u003e\n\u003ch3 class=\"style1270\"\u003eDeveloped to streamline the post-processing data management, \u003cstrong\u003ethe new \u003cspan style=\"text-decoration: underline;\"\u003eSonoBat Data Wizard\u003c\/span\u003e combines the functions of the legacy \u003cem\u003eD500x File Attributer,\u003c\/em\u003e the \u003cem\u003eBatch Attributer, Dated Batch Attributer,\u003c\/em\u003e and \u003cem\u003eBatch Scrubber\u003c\/em\u003e all in one smart utility, and adds new GUANO features as requested by power users worldwide.\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp class=\"style1270\" style=\"text-align: center;\"\u003e\u003ciframe src=\"https:\/\/player.vimeo.com\/video\/256001824\" width=\"500\" height=\"375\" frameborder=\"0\" webkitallowfullscreen=\"\" mozallowfullscreen=\"\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003cp class=\"style1270\" style=\"text-align: left;\"\u003eThe \u003cstrong\u003eData Wizard \u003c\/strong\u003etakes the .wav files you recorded with any modern detector such as those from \u003cstrong\u003eBinary Acoustics, Pettersson, Wildlife Acoustics\u003c\/strong\u003e, or even a generic recorder like the H2 Zoom, and saves them with SonoBat metadata attributes, custom notes, and a sophisticated filename nomenclature that you specify or into the world-standard GUANO metadata format. There is a new Filename Builder that is a specific standardized file naming system which is what has been refined by \u003ca href=\"http:\/\/www.batsurveysolutions.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eBat Survey Solutions\u003c\/a\u003e based on 20+ years of experience. The Data Wizard is smart enough to know what brand detector you are using and automatically extracts detector-specific settings and other data embedded natively by the device and reassigns that info into appropriate GUANO fields. The resulting GUANO output is instantly available in the SonoBat Vetting Table and allows you to use Excel to easily organize and filter call files to rapidly find exactly what you are looking for in your project data.\u003c\/p\u003e\n\u003cp class=\"style1270\" style=\"text-align: left;\"\u003e\u003cstrong\u003eNeed more GUANO?\u003c\/strong\u003e The Data Wizard is the first app to allow users to start feeling the power of GUANO. Use it to add new fields for your company or agency and\/or rename old fields. For example, curious as to what two classifiers results are on a file by file basis? This used to be a arduous task almost no one attempted. Now run your analysis in Kaleidoscope Pro first, then use the Data Wizard to rename the AutoID field to \"KaPROID\", then run the files in SonoBat 4. Add the \"KaPROID column in the SonoBat Vetting Table to see what those results next to the SonoBat IDs. \u003c\/p\u003e\n\u003cp class=\"style568\"\u003eThe \u003cstrong\u003eBatch Scrubber\u003c\/strong\u003e is a noise-rejection app for bat detectors lacking strong on-board noise rejection algorithms. The search logic seeks signals with a smooth trend in frequency to retain all but the weakest (and probably unusable) bat signals. To avoid missing bat calls, some non-bat signals with a smooth trend in frequency will pass through without getting scrubbed. The Batch Scrubber can save you valuable time by automatically separating out these files, particularly from monitoring initiatives producing tens of thousands of files to process. With a decade in development and based on noisy survey situations all over North America, the batch scrubber is a robust and dependable app. It's effectiveness is the reason why the modern active monitoring tool SonoBatLIVE reliably records only bat calls.\u003c\/p\u003e\n\u003cp class=\"style568\"\u003eMistakes happen, and the SonoBat Data Importer can help rectify inaccurate file names with a·built in renaming function.·Specifiy what part of a complex filename to remove or replace and leave the rest. Realize your detector's clock was set wrong? Now you can \u003cstrong\u003especify a time offset\u003c\/strong\u003e to fix time zone or other blunders particularly useful for salvaging transect data. Once in awhile it is desirable to remove all metadata from a folder of files. This easily accomplished with SonoBat's \u003cstrong\u003emetadata remover option.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style670\"\u003e\u003cstrong\u003e\u003cspan class=\"style221\"\u003eMore info and guides . . .\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"style670\"\u003e\u003cspan class=\"style221\"\u003e\u003cspan\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_recording_primer\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_recording_primer\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"http:\/\/sonobat.com\/sonobat_basic_operations\/index.html\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_basic_operations\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_processing_guide\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_processing_guide\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003cspan face=\"Calibri\"\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_nabat_guide\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003ehttps:\/\/sonobat.com\/sonobat_nabat_guide\u003cbr\u003e\u003c\/a\u003e\u003c\/span\u003e\u003ca href=\"https:\/\/sonobat.com\/sonobat_origin_and_history\" class=\"\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003cspan face=\"Calibri\"\u003ehttps:\/\/sonobat.com\/sonobat_origin_and_history\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan style=\"color: #38761d;\"\u003eAvailable as an \u003cem\u003eInstant Download . . . you will receive an immediate email with a download link and unique software serial number.\u003c\/em\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan style=\"color: #000000;\"\u003ePlease check your spam\/junk mail folder for an email from: \u003cstrong\u003e\u003cem\u003eYour Instant Download from Bat Conservation and Management\u003c\/em\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e \u003ci style=\"color: #000000;\"\u003eSee our  \u003c\/i\u003e\u003ci\u003eSonoBat\u003c\/i\u003e\u003ci style=\"color: #000000;\"\u003e \u003c\/i\u003e\u003ca href=\"https:\/\/batmanagement.com\/apps\/help-center\" style=\"color: #000000; font-style: italic;\"\u003eKnowledge Base for frequently asked questions and answers . . .\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e"}

SonoBat Data Wizard

Product Description
$129.00
Maximum quantity available reached.

The SonoBat Data Wizard is -included- with all SonoBat 4 purchases

Developed to streamline the post-processing data management, the new SonoBat Data Wizard combines the functions of the legacy D500x File Attributer, the Batch Attributer, Dated Batch Attributer, and Batch Scrubber all in one smart utility, and adds new GUANO features as requested by power users worldwide.

The Data Wizard takes the .wav files you recorded with any modern detector such as those from Binary Acoustics, Pettersson, Wildlife Acoustics, or even a generic recorder like the H2 Zoom, and saves them with SonoBat metadata attributes, custom notes, and a sophisticated filename nomenclature that you specify or into the world-standard GUANO metadata format. There is a new Filename Builder that is a specific standardized file naming system which is what has been refined by Bat Survey Solutions based on 20+ years of experience. The Data Wizard is smart enough to know what brand detector you are using and automatically extracts detector-specific settings and other data embedded natively by the device and reassigns that info into appropriate GUANO fields. The resulting GUANO output is instantly available in the SonoBat Vetting Table and allows you to use Excel to easily organize and filter call files to rapidly find exactly what you are looking for in your project data.

Need more GUANO? The Data Wizard is the first app to allow users to start feeling the power of GUANO. Use it to add new fields for your company or agency and/or rename old fields. For example, curious as to what two classifiers results are on a file by file basis? This used to be a arduous task almost no one attempted. Now run your analysis in Kaleidoscope Pro first, then use the Data Wizard to rename the AutoID field to "KaPROID", then run the files in SonoBat 4. Add the "KaPROID column in the SonoBat Vetting Table to see what those results next to the SonoBat IDs. 

The Batch Scrubber is a noise-rejection app for bat detectors lacking strong on-board noise rejection algorithms. The search logic seeks signals with a smooth trend in frequency to retain all but the weakest (and probably unusable) bat signals. To avoid missing bat calls, some non-bat signals with a smooth trend in frequency will pass through without getting scrubbed. The Batch Scrubber can save you valuable time by automatically separating out these files, particularly from monitoring initiatives producing tens of thousands of files to process. With a decade in development and based on noisy survey situations all over North America, the batch scrubber is a robust and dependable app. It's effectiveness is the reason why the modern active monitoring tool SonoBatLIVE reliably records only bat calls.

Mistakes happen, and the SonoBat Data Importer can help rectify inaccurate file names with a·built in renaming function.·Specifiy what part of a complex filename to remove or replace and leave the rest. Realize your detector's clock was set wrong? Now you can specify a time offset to fix time zone or other blunders particularly useful for salvaging transect data. Once in awhile it is desirable to remove all metadata from a folder of files. This easily accomplished with SonoBat's metadata remover option.

More info and guides . . .

https://sonobat.com/sonobat_recording_primer
https://sonobat.com/sonobat_basic_operations
https://sonobat.com/sonobat_processing_guide
https://sonobat.com/sonobat_nabat_guide
https://sonobat.com/sonobat_origin_and_history

Available as an Instant Download . . . you will receive an immediate email with a download link and unique software serial number.

Please check your spam/junk mail folder for an email from: Your Instant Download from Bat Conservation and Management

See our  SonoBat Knowledge Base for frequently asked questions and answers . . .


"In Stock" items may ship same day to up to 3 business days after placing your order.

"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.

All international orders must be paid in full via credit card or international money order before shipping.  We currently accept American Express, Visa, MasterCard and bank/wire transfers.

For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer. 

Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.

In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard.  No somos capaces de aceptar banco.

Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.        

Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.

What states does sales tax apply?
If you live in PA, you will be charged sales tax according to your state’s sales tax rules.  Tax Exempt Businesses/Organizations in PA only: contact us to place your order (717-241-2228). Please have your tax exempt number.

What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.

When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.

Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.

Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.

Pettersson factory warranty is one year.

D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.

DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.

Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.

Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.

General items

Other items purchased from BCM can only be returned if:

  • The return is packaged and shipped in the original packaging.
  • The items are still in new condition.
  • You ship your return within 30 days of receipt of the original shipment.

Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page.  All returns will be less original shipping costs.

QUESTIONS & ANSWERS

Ask BCM a Question
  • Hello. Is the Sonobat Data Wizard purchase an expirable license, or is it perpetual? Thank you!

    It is perpetual- thanks!

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