Bat Recorder app for Android
"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales, los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If you live in PA, you will be charged sales tax according to your state’s sales tax rules. Tax Exempt Businesses/Organizations in PA only: contact us to place your order (717-241-2228). Please have your tax exempt number.
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
General items
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERS
Ask BCM a Question-
Hi, I am using a Huawei MediaPad M5 lite 10, on Android 8.0.0 and when I plug the mic ( tried with M500-384 and U384) the app correctly launch but no sound signal can be seen. Is there a compatibility issue? Thanks, Eléonore
Hello- BCM is unable to test or provide support for this particular configuration; we do not develop the app. Please contact the BatRecorder developer at https://play.google.com/store/apps/details?id=com.digitalbiology.audio&hl=en_US&gl=US
Also post the question of the facebook group Bat Call Analysis Workshop and you may find user support: https://www.facebook.com/groups/437808079587006 -
I've bought this app and a phone (Nokia G20, Android 11). I have a formatted SD card in the phone. It is not seen by the app. I've made two recordings. They can't be opened: only the folder is shown, and on the right that there are two recordings. So: have I bought the wrong phone, is Android 11 not supported, did I miss something (I'm an iPhone user). TIA
Hello- Please note you must connect a compatible USB ultrasonic microphone. In settings there may be an option to save files to the SD card rather than internal memory, so double check that. Please see support for this app at https://play.google.com/store/apps/details?id=com.digitalbiology.audio&hl=en_US&gl=US
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Hi there, I am having trouble using bat recorder with Dodotronic 384k Ultrasonic mic. It used to work well before I upgraded my device to Android 11. The app turns on and monitors audio without the microphone plugged in. But as soon as the mic is connected, the android device freezes and crashes every time. I have updated the firmware of the microphone and this is still happening. Could anyone offer any advice with this? thanks
Hi- sounds like an Android or Batrecorder issue. You'll want to contact Batrecorder for support. https://digitalbiology.com/bat-recorder
Also joing the very active Facebook group Bat Call Analysis Workshop https://www.facebook.com/groups/437808079587006 and post the issue there for user help. -
hello, this is Shin Takizawa from JAPAN. I would like to know if its possible to customize your Bat Recorder App for our different purpose to use. We would like to use your APP for not to catch Bat but just simply to catch High Frequency Sound in the atomosphere. So most of your functions are already fits with our needs, but some of the functions we would like to change such as mapping in the Google map with Bat Characters to simple sign. Or language change to Japanese. Sorry for asking this, but could you please consider it? best regards,
Hello - the BatRecorder app records any high frequency sound the microphone detects, not just bats. It records anything and does not attempt to filter out other sounds. For app feature suggestions, please contact the developer directly https://digitalbiology.com/bat-recorder
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Does the app support the batbox baton (not baton xd) ?
No- neither Baton has a USB port connection, and that is where Batrecorder expects to find the audio input. There are likely other apps that will display the output from a Baton using an adapter. This is a rapidly changing field, it is best to look for compatible app suggestions by posting to the facebook group "Bat Call Sound Analysis Workshop" as this is a very active worldwide user group.
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Does this app support Elekon Batscanner? I'd like to get IDable Sonagrams from the detected bat calls using the TRRS jack of the Elekon. Is that possible? Thanks in advance!
I beleive the Bat Recorder app requires a USB ultrasonic microphone such as the Pettersson M500, most of the Binary Acoustic family, and some Dodotronic mics, and others. While the Bat Recorder description page https://digitalbiology.com/bat-recorder does not specifically mention the BatScanner, it does mention the Baton XD with is similar. As we have not tested the BatScanner with the Bat Recorder app please contact the developer https://digitalbiology.com/contact for the best answer.