"In Stock" items may ship same day to up to 3 business days after placing your order.
"Out of Stock" items may still be purchased, but realize these items may be built-to-order or we may be at the mercy of our vendors for parts of your order or product. Shipping for out of stock items may be days or weeks after placing your order. Some speciaity items may have estimated availability mentioned in their product description above.
All international orders must be paid in full via credit card or international money order before shipping. We currently accept American Express, Visa, MasterCard and bank/wire transfers.
For international orders, any duties, tariffs or broker fees are not included in the order amount and will be collected by the shipper upon delivery. Any such fees are the responsibility of the customer.
Please ensure the shipping address you provide can accept UPS deliveries. BCM is not responsible for any fees or delays incurred from an incorrect shipping address.
In Spanish: Todos los pedidos internacionales deben pagarse en su totalidad mediante tarjeta de crédito o giro postal internacional antes de su envío. aceptamos American Express, Visa y Mastercard. No somos capaces de aceptar banco.
Para los pedidos internacionales,Â los impuestos, aranceles u honorarios de agente no están incluidos en el orden cantidad y serán recogidos por el cargador a la entrega. estas matrículas son responsabilidad del cliente.
Por favor garantizar la dirección del envío que usted proporcione puede aceptar envíos ups. bcm no se hace responsable por el pago de honorarios o retrasos de una incorrecta dirección de envío.
What states does sales tax apply?
If you live in PA, you will be charged sales tax according to your state’s sales tax rules. Tax Exempt Businesses/Organizations in PA only: contact us to place your order (717-241-2228). Please have your tax exempt number.
What can I return?
You may return new, unopened items sold within 30 days of delivery for a full refund. Shirts, hats, and mugs are made to order and are not returnable.
When will I get my refund?
Most refunds are fully refunded in 3-5 business days after we receive and process your return.
Does BCM do replacements?
We can only replace the exact item and version you ordered, and you are responsible to return the damaged item within 30 days. If you want to exchange for a different item, you will need to return the item and place a new order.
Pettersson D500x and M500 Bat Detectors Return and Exchange Policy
All detectors are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the hardware and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
BCM will confirm the unit is defective was not abused or water damaged. BCM will replace the unit at our discretion usually within one week. Units requiring repairs may take 6-8 weeks.
Pettersson factory warranty is one year.
D500x External Microphone Return Policy
All microphones are tested by BCM staff before shipping to customers. Please contact BCM first detailing the issue you are having with the Microphone and obtain a Return Authorization. Should email or phone troubleshooting fail to resolve the issue, you should send the unit in suitable packaging to BCM, with the RA number written on the packaging.
DOA microphones are replaced immediately at no charge. There is a $150 for refurbishing used microphones, shipped immediately if in stock.
Electronics purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be in new condition with original packaging and accessories. All bat detectors sold by BCM are supported by the device's manufacturers. In the unlikely event a detector appears to be defective, please contact the customer support network for the computer manufacturer to have it serviced under warranty. Pettersson D500x/M500 devices have specific policies, see above.
Software titles purchased from BCM are easily returned within 30 days of receipt of shipment. These items must be unopened and still in their plastic wrap.
Other items purchased from BCM can only be returned if:
- The return is packaged and shipped in the original packaging.
- The items are still in new condition.
- You ship your return within 30 days of receipt of the original shipment.
Any returns that do not meet the above qualifications may receive a reduced refund or be returned to the purchaser. Some items may incur a restocking fee as these items must be inspected, tested, and repackaged. If a restocking fee applies it will be noted on the product information page. All returns will be less original shipping costs.
QUESTIONS & ANSWERSAsk BCM a Question
Can I get plans for a bat condo to build in NY?
A bat condo was really designed/intended for little brown bats, southeastern bats, and Mexican free tail bats. Unfortunately WNS has all but eliminated little brown bats from your area and Mexican free tails & southeasterns do not live in your area naturally. I cannot recommend a bat “condo” size structure for anywhere in the NE, unless there is a demonstrable colony of a significant size nearby. Bats today are better served by numerous, smaller structures. These have advantages over a single large structure, one being cost for sure, but there are other biological reasons. I offer 3 structures that are larger than a typical single bat house, but smaller than a bat “condo”. Depending on how many acres you have, you might consider a few installations to provide bats with a few options. The 3 structures are: https://batmanagement.com/products/super-duplex-bat-house https://batmanagement.com/products/modular-mini-bat-condo-2x2 and https://batmanagement.com/products/modular-mini-bat-condo-3x3 You would want to select the darker colors and the “northern roof” roof option for optimal solar heating. If you have the luxury of space, I would suggest one structure in full sun and another that is in full sun in the morning, then perhaps some shade in the afterno
I have recently found bats living in my attic in Yukon, from the noise and activity I suspect it’s a sizeable colony. I will need to wait until the fall when they leave to their winter roost to seal everything up, however in the meantime I am looking for the best option to give them a roost when they return in the spring. This option looks like it might work for them, we have an Acre and many full sun areas on the property. I absolutely love having bats around, I just don’t love them in my home. We have the plan to seal off the entrances (once we officially find all of them, we suspect at least a couple). Would you recommend this structure for my area?
I would install ColonyLodge bat houses next to the main entry crevices bats are using to get into the building. - thanks!
How do you know when it is safe to dump guano, without accidentally dumping those downed pups? I would be concerned that I was risking hurting someone. Is there a best time of day/year to do this? I'm in central Texas.
Hello- you would empty guano in the "off" pup season, in winter for example. Pups that are in the guano likely will not survive. Bat houses with close bottoms are really more suited for northern/high elevation locations that need to be closed up more to hold heat. A closed bottom would not be appropriate for Mexican free tails as their large number would cause a lot of guano management. For TX, choose an open bottom design like our 2x2 or 3x3 Modular Condos. https://batmanagement.com/products/modular-mini-bat-condo-2x2